Privacy Policy

1) Introduction & Scope

Bridgepoint Business Collective LLC ("Bridgepoint," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use any of our websites, platforms, or services.

1.1 Scope — Covered Sites & Services

This Privacy Policy applies to all information collected through the following properties operated by Bridgepoint Business Collective LLC:

• bpbcollective.com and all related subdomains
• Any additional domains, subdomains, microsites, or landing pages operated by Bridgepoint Business Collective LLC
• Assessment and survey tools, calendar scheduling systems, and CRM platforms
• Any content, resources, educational materials, events, or features we make available

2) Information We Collect

2.1 Information You Provide

We may collect the following information when you interact with our Services:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Business name, industry, years in operation, revenue range, and other business profile details provided through our assessment tools.
• Payment Information: Payment details when you make a purchase or request a quote for our services.
• Communication Records: Records of your communications with us, including emails, SMS messages, phone calls, and chat interactions.
• Service History: Records of services provided, feedback, and your interaction history with our business.
• Opt-In Records: Timestamped records of all opt-in actions for communication channels (SMS, email, etc.).
• Account Information: Username, password, and account preferences.

2.2 Information Collected Automatically

When you access our Sites, we may automatically collect:

• Device & Browser Information: IP address, browser type and version, operating system, device identifiers.
• Usage Data: Pages visited, time spent on pages, click patterns, referring URLs, and navigation paths.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and support advertising.

3) Our Business Model & How We Use Your Information

Bridgepoint Business Collective LLC provides business consulting services including operational efficiency consulting, business systems readiness assessment, strategic business planning, and AI integration and automation guidance.

We use collected information to: assess eligibility for our consulting services, communicate via email, phone, and SMS (with consent), improve website functionality and user experience, comply with legal obligations, prevent fraud, and provide customer support.

4) SMS/Text Messaging Consent & Privacy

4.1 How We Collect SMS Consent

We collect your consent to receive SMS/text messages through clearly labeled opt-in checkboxes on our assessment forms, contact forms, and scheduling tools. Consent checkboxes are never pre-selected. Consent to receive marketing messages is always separate from consent to receive transactional messages. Consent is not required as a condition of service. We maintain timestamped records of all opt-in actions and comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.

4.2 Types of Messages

• Transactional: Appointment reminders, assessment confirmations, service updates, and account notifications.
• Marketing (with separate opt-in): Promotional offers, educational content, event invitations, and business insights.

4.3 Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. All opt-out requests are processed immediately.

4.4 Help

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at support@bpbcollective.com.

4.5 Message Frequency & Rates

Message frequency varies based on your engagement with our services. Messages will be directly related to the services you have requested. We do not send promotional content without specific consent. Message and data rates may apply. Contact your wireless provider for details about your text plan.

4.6 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

4.7 Mobile Information Non-Sharing & SMS Data Protection

5) Sharing of Information

We do not sell personal information. We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, to contact you.
• For Business Transfers: We may share or transfer your personal information in connection with any merger, sale of company assets, financing, or acquisition.
• With Affiliates: We may share your information with our affiliates, who are required to honor this Privacy Policy.
• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• Third Party Data Collectors or Institutions: For evaluation purposes related to business funding services.
• Legal or Regulatory Authorities: When required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services. All partners are contractually required to maintain confidentiality and data security.

6) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including encryption, access controls, and secure storage protocols. However, no system can be guaranteed 100% secure.

If you believe your information may have been compromised, please contact us immediately at info@bpbcollective.com.

7) Cookies & Tracking Technologies

We use cookies and similar technologies to analyze traffic, personalize content, and improve performance. You may disable cookies through your browser settings, though this may affect your ability to use some features of our Site.

8) Your Rights & Choices

Depending on your state of residence, you may have rights to:

• Request access to your personal data
• Request correction or deletion of your personal data
• Opt out of SMS communications (reply STOP)
• Opt out of marketing emails (click Unsubscribe or contact us)

Requests can be submitted to: support@bpbcollective.com

9) Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If you believe a child has provided personal information to us, please contact us at info@bpbcollective.com.

10) Updates to This Policy

We may update this Privacy Policy periodically. The "Effective Date" above will reflect the latest version. Continued use of the Website after changes become effective constitutes acceptance of any revisions.

11) Contact Information

Bridgepoint Business Collective LLC
25700 Interstate 45 North, Suite 4321
The Woodlands, TX 77386
Phone: (800) 210-3885
Email: info@bpbcollective.com
Support: support@bpbcollective.com